You can pay for your bill at the following locations

  1. WARMA Head Office - Plot No. 4186, Addis Ababa Drive P.O. Box 51059, Lusaka
  2. Sub-catchment or catchment office near you - You can find contact details for all sub-catchments below.
  3. Bank (Recommended) - Please remember to keep your deposit slip. You will use this as proof of payment.
    • Account Name: Water Resources Management Authority
    • Bank/Branch: Cavmont Bank – Tazara Branch
    • Account Number: 800000194256
    • Sort Code: 130000
    • Swift Code: CVMTZMLU

You can reset your password if you are unable to login. To reset your password, please use the Forgot Password page. You will need to remember your email or username.

  1. Please check your spam or junk folders. Your spam filter might have wrongly flagged the email as spam.
  2. If you still can't find the email, try to register for an account again. You might have made a mistake on your email address during the registration process.
  3. If you receive a message that this email address has already been registered, you will need to have yoru account activated manually. Please use the Help & Support page. Select Account Activation under support category.

For any other issues or problems, please use the Help & Support page to submit a ticket and have have someone look at your issue. Rememember to use a working email address and phone number so that support personel can contact you.




Planned to be operationalized 2019


Planned to be operationalized 2019

Registration is free and easy!

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Having an account will allow you to apply for water permits and manage your accounts and permits online. You will also have access to other features of the My-WARMA portal which are ony available to registered users.

Register Now